December 4, 2024
NEWS - Lime Santé, the voice of patients
Francis Robichaud
Lime Health Founder and CEO
Lime Santé, the voice of patients (Le Soleil)
Original article link: https://www.lesoleil.com/magazines/le-soleil-affaires/2024/12/04/lime-sante-le-porte-voix-des-patients-W5MORW5MYVELFB3SXNZ4L5UPCU/
Our summary of what you will find there:
In this article, Chloé Pouliot presents Lime Santé as a company that wants to give patients a more structured voice in order to bring concrete improvements to the health care system. She explains that the platform, launched in 2020 by Francis Robichaud after a decade in digital health, collects feedback from users and turns it into useful actions for medical teams, hospital administrators, and even the ministry.
The article emphasizes adoption in Quebec: 18 of the province's 34 institutions would already be using the tool, and Lime Santé aims to be deployed in all 34 over the next year. The company is also active in five health systems in Canada (Quebec, Yukon, Ontario, New Brunswick, British Columbia), in response to what its president describes as a lack of a communication channel between patients and care providers.
The article then takes a more “vision” angle: Francis Robichaud compares the current network to a factory and says he wants to help drive a cultural change, moving from an “assembly-line” model of care to a more prevention-focused approach with better support, in a context where population aging will increasingly put pressure on the system.
Finally, Le Soleil discusses the company's growth ambitions: after time in Belgium, France, and Luxembourg, Lime Santé hopes to enter two new markets. A funding round of $8 million is mentioned for the end of 2025, notably to help facilitate a breakthrough in the United States and Europe, while maintaining, according to Francis Robichaud, Lime Santé's “social impact” focus.
