August 18, 2025
PRESS RELEASE - Lime Health Launches Emilia, a Mobile App Designed to Transform the Patient Experience
Francis Robichaud
Patient Experience Technology Specialist
PRESS RELEASE - For immediate release
Lime Health Launches Emilia, a Mobile App Designed to Transform the Patient Experience
The Quebec-based application creates automated summaries of medical consultations to improve patient information retention.
Montreal, August 18, 2025 — Lime Health today announced the official launch of Emilia, the first intelligent medical scribe designed specifically for patients. This new technology, developed in Quebec, securely records medical consultations and automatically generates easy-to-understand reports using artificial intelligence.
Emilia addresses a well-documented issue: patients often retain less than half of the information shared with them during consultations with healthcare professionals, while frequently finding themselves in an emotional state that complicates their ability to understand. In light of this reality, Emilia aims to reduce information loss, improve understanding of clinical recommendations, and strengthen continuity of care throughout the patient journey.
Emilia also aims to democratize access to medical information by adapting to different levels of literacy and language barriers. Patients can consult summaries at any time or share them with their loved ones, thereby improving continuity of care and treatment adherence while reducing anxiety related to forgetfulness.
The app will be available in September 2025 on the Apple App Store and Google Play. Demonstrations will be offered in several healthcare facilities across Quebec starting in the fall.
Quotes
"With Emilia, we are taking a concrete step toward a model of care where every patient can finally leave a doctor's appointment with more than just vague memories. What we offer is an empathetic digital memory that promotes patient understanding and autonomy. It's an extension of clinical listening—a way to ensure that every word counts, even after the office door closes."
- Francis Robichaud, President and Founder of Lime Health
“Doctor-patient communication is central to quality care, but it is often compromised by stress, cognitive overload, or language barriers. Emilia is a technological response to this human challenge and acts as an active support to the therapeutic relationship. By faithfully preserving the essence of the encounter, it strengthens the bond of trust and allows the patient to once again become the main actor in their own health.”
- Dr. Pascal St-Germain, Medical Vice President of Lime Health
About Lime Health
Founded in 2020, Lime Health develops digital solutions to improve the patient experience and support healthcare institutions in a value-based approach. Its platform continuously measures patient-reported experience and outcomes (PREMs and PROMs). Lime Health currently works with more than half of Quebec's CISSS and CIUSSS institutions and is expanding its activities in Canada and Europe. B Corp certified, Lime Health designs inclusive solutions that meet the needs of vulnerable populations. Its work has been recognized with several awards, including the 2023 e-Health Solution of the Year award.
Website: https://lime.health/en/
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Source: Lime Health
Information:
Martine Perreault
Mapé - Stratégie et affaires publiques
819-817-1272
